Lorraine Trotman Therapy Psychotherapist, Counsellor & Coach Balham, South West London

Frequently Asked Questions

Appointments
Appointments are available from 8 am to 7pm on Tuesdays and Wednesdays in Balham, South West London. I offer sessions in person or online or telephone sessions for those further afield.. The initial session is a chance for you to talk about what has brought you to therapy and what you hope to gain from it. It is also an opportunity for you to ask any questions you may have and get a feel of how we might work together. I will explain my policy on confidentiality, fees, cancellations and appointment times. If you want to go ahead and book further sessions we will talk about whether you'd like to set some goals and establish the initial focus of the therapy. I'm always open to your feedback and happy to hear about what does and doesn't work for you in the therapy. If you would like to continue with sessions, we will book a regular session. Each individual therapy session is 50 minutes long and takes place weekly on the same day and at the same time each apart from pre-arrranged holidays.



Availability
Tuesdays from 8am to 7pm
Wednesdays from 8am to 7pm


The fee for the initial 50-minute assessment session is £80.
Thereafter, the fee for individual 50-minute sessions is £80 by bank transfer paid each session.


Cancellation Policy
I require 48 hours for cancellation otherwise the full fee will be charged.


Confidentiality
I maintain complete confidentiality regarding my work with you with the following exceptions as discussed at our initial meeting; I discuss my work with my supervisor which is also a confidential relationship, and where there is a risk of harm to self or others.

General Data Protection Regulations

Under the terms of the law relating to GDPR I am required to register with the Information Commissioners Office (ICO), my reference number with them is ZA487399.

As discussed I require your permission to keep your details both on-line and on paper. This will largely be confined to your contact details and any digital communication with you.

At any point you may request to see any, or ask me to destroy any, data relating to you.

I abide by the Code of Ethics of the British Association for Counselling & Psychotherapy (BACP).

FAQ. BACP logo

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